$12 FLAT RATE POSTAGE PER ORDER

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Rosayro & Co Candles logo

  Made on The Sunshine Coast | Soy Wax | Cotton Wicks | Premium Fragrance Oils

 Terms & Conditions

The below terms and conditions are applied to the use of this website and where the words “us”, “our” and “we” are stated, they are in reference to Rosayro & Co Candles.

AMENDMENTS TO TERMS AND CONDITIONS

The below Terms and Conditions my change without notice.

SAFETY

We will not be held responsible for any injuries or damages incurred by any use of our candles.

We have provided precautionary measures to follow when using our products. These are found on this website, on a pamphlet included in your package (270g Candle) and on the bottom of the vessel (270g & 190g Candle) and on the bottom of each tea light & box.

LAW AND JURISDICTION

Should any dispute arise from the use of this website it will be subject to the laws of Australia.

PRIVACY

Please review our Privacy Policy which also governs your visit to Rosayro & Co Candles.

ORDERING

You must only order products from us in accordance with the instructions as explained in this website.

Payments must be made in full by your Credit Card or Paypal.

ORDERING INTERNATIONALLY

We currently only ship Australia wide and not internationally.

PRICES

Our prices are displayed on this website in Australian currency (AUD) and are current. These prices may be subject to change at any time (meaning an increase or decrease). Our website will reflect any changes that we make.

YOUR CONDUCT

You must not use this website for the following:

- unlawful activity

- to conduct fraudulent activity

- to send to, any material that is considered to be offensive, abusive, intimidating, discriminating, defamatory, harassing or menacing.

COPYRIGHT

You are not permitted to copy or republish any of the content found on this website without our permission. This includes photographs, text, images, designs or our logo. These are the property of Rosayro & Co Candles and are protected by Australian and International Copyright Laws.

YOUR OBLIGATIONS

You must not disrupt the operation of our website, by means of hacking or which may cause access to our website to be interrupted or damaged in any way.

You must implement your own measures to ensure that when accessing this website, you are not exposed to potential virus risks. Rosayro & Co Candles will not accept any responsibility for any damages to your computer system which arises from the use of this website.

DELIVERY & SHIPPING (AUSTRALIA WIDE)

Our products are packed and shipped from the Sunshine Coast. Shipping charges are automatically added to your shopping cart at the end of the transaction. Postage is $12.00 Australia Wide per order.

Once your package has been shipped, we will send you a confirmation email. 

All attempts are made by us to have your order shipped as soon as possible. This is within 1-3 working days but can depend on the availability of the product. (if this is the case, we will communicate that to you by email).

Delivery times depend on the postal service. This means that delivery times can be delayed. This is considered out of our control. However, under normal circumstances delivery is usually between 3-10 working days, depending on your location.

If an order is placed with us, it is your responsibility to provide us with the correct delivery address. Rosayro & Co Candles will not be held responsible for any incorrect addresses provided or unclaimed packages.

Should any packages be returned to us by the postage company for any reason there will be a fee incurred to the purchaser to have the package re sent.

We cannot accept any responsibility for theft or loss once delivered.

REFUNDS AND EXCHANGES

Please review our Refunds & Exchanges Policy which also governs your visit to Rosayro & Co Candles.